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Frequently asked questions

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  • 1. What are Striae Distensae?
     

    Striae Distensae is the generic term for stretch marks. They are a well recognised skin change.

    There are three different types of stretch marks:


    • 1) Striae Rubrae (new stretch marks)
    • 2) Striae Albae (old stretch marks)
    • 3) Striae Gravidarum (stretch marks that occur during pregnancy)


    They may appear everywhere on the body except the face, hands and feet. They usually occur in the typical “stretching areas” (breast, abdomen, thighs, hips, arms, back, etc.) of the body.

    More

  • 2. Are stretch marks detrimental to my health?
     

    Although they are not detrimental to health, they can cause physical symptoms such as itchiness, tenderness and pain. Because of their appearance, they can also significantly affect a person`s self-esteem and self-perception.

    More

  • 3. What are the causes of stretch marks?
     

    Hormonal changes. Stretch marks develop in times of increased glucocorticoid production, for example during puberty, pregnancy, with Cushing's syndrome or with external steroid use. High steroid hormone levels have a catabolic effect on the activity of fibroblasts and decrease the deposition of collagen in the ground substance of the dermal matrix. Clinical publications confirm that hormonal changes are one of the main reasons for stretch mark development. It is a defect in the basic structure of the elastic tissue. This theory was posted after a relationship was found between stretch marks and increased vaginal lacerations at birth. An extracellular matrix defect may also explain why overstretched tissue leads to ruptured collagen fibers and hence stretch marks in some individuals who experience rapid weight change e.g. during pregnancy or when suffering from Cushing’s syndrome. Mechanical stretching can lead to the rupture of the connective tissue framework during pregnancy, growth spurts in adolescence, obesity and rapid increase or decrease in weight.

    More

  • 4. Is there a direct relationship between stretch marks and the level of skin stretching during pregnancy?
     

    According to a study by Chang et al. (2004), the stretching is not the primary cause of stretch marks. Studies found that there is no correlation between the development of stretch marks and weight gain per week. There is also no correlation between the greater percentage increase of abdominal/hip circumference during pregnancy and a greater number of stretch marks.

    More

  • 5. Can Stratamark be used during pregnancy and/or while breastfeeding?
     

    Stratamark is not absorbed by the skin so it will not produce systemic side effects, and it is unlikely to produce local side effects. It is suitable to be used during pregnancy and while breastfeeding Stratamark is transparent and odorless. It does not contain alcohol, fragrances or parabens. No side effects have been observed when Stratamark is used as directed.

    More

  • 6. Is Stratamark suitable for children?
     

    Stratamark is not absorbed by the skin so it will not produce systemic side effects, and it is unlikely to produce local side effects. Stratamark is transparent and odorless. It does not contain alcohol, fragrances or parabens.

    No side effects have been observed when Stratamark is used as directed.

    More

  • 7. What if I have sensitive skin?
     

    Stratamark is suitable for people with sensitive skin. Stratamark is completely compatible with human biology. It is not absorbed by the skin, so it will not produce systemic side effects, and it is unlikely to produce local side effects. Stratamark is transparent and odorless. It does not contain alcohol, fragrances or parabens

    More

  • 8. What if I or a child accidentally swallow Stratamark?
     

    Stratamark will not be absorbed into the gastrointestinal tract due its formulation, and it will be excreted without modification.

    More

  • 9. Is Stratamark a cosmetic or moisturizer?
     

    Stratamark is a topical medical device European Class I medical device and is registered with the TGA and listed with the FDA. Unlike cosmetics and moisturizers, Stratamark is a medical product with a therapeutic action for the prevention and treatment of stretch marks. Stratamark is a topical product with clinical proven efficacy.

    More

  • 10. Why is Stratamark better than other creams, gels or oils, used to treat stretch marks?
     

    Stratamark is a topical medical product with an unique gel formulation, specifically developed with a clinical efficacy, for the prevention and treatment of all types of stretch marks resulting from pregnancy, growth spurts, weight gain/loss and body building.

    More

  • 11. Will applying more Stratamark give me better results?
     

    Applying more Stratamark than necessary will not give you better results. Stratamark is not absorbed by the skin, so applying extra gel does not enhance your results.

    More

  • 12. How long should I use Stratamark to treat stretch marks when I am pregnant?
     

    Stratamark is recommended to be used from the beginning of the second trimester (13 weeks) or at the first sign of stretch marks. Approximately 3 tubes of Stratamark 50g will be required for a full treatment period until your child is born. Treatment should be continued following child birth for a minimum of 60 to 90 days. Stratamark should be applied once daily (or after washing) to remain in contact with the skin 24 hours a day / 7 days a week.

    More

  • 13. How long should I use Stratamark to treat existing stretch marks?
     

    Stratamark should be used for at least 60 to 90 days (24 hours a day/7 days a week). Continued use is recommended until no further improvement is seen. Severe and/or older stretch marks may need longer treatment. Stratamark may also be used in combination with other stretch mark treatments (including laser therapy) with the advice of a physician.

    More

  • 14. How much Stratamark do I need?
     

    Stratamark gel is a unique formulation that requires substantially less product per application than typical moisturizing creams or cosmetic preparations. • One Stratamark 20 g (0.7 oz) tube contains enough gel for approximately one month treatment for women in the late stages of pregnancy. • One Stratamark 50 g (1.75 oz) tube contains enough gel for approximately two months treatment for women in the late stages of pregnancy. In the beginning of pregnancy or after delivery one tube will last longer due to the smaller application area.

    More

  • 15. Where do I apply Stratamark? Are there restrictions?
     

    Stratamark is intended to be used on all areas where stretch marks are present or could appear, mainly on the buttocks, abdomen, thighs, breasts, and back. It can be used on other areas of the body with stretch marks. Stratamark should not be applied on open wounds or compromised skin. Stratamark should not be placed in contact with mucous membranes or the eyes.

    More

  • 16. Does Stratamark have an odor?
     

    Stratamark is odorless. It does not contain alcohol, fragrances, or parabens and is therefore suitable for pregnant women, breastfeeding mothers, children and people with sensitive skin.

    More

  • 17. Will Stratamark still work if I forget to use it one day?
     

    Simply continue using the gel and remember to keep applying it daily to make sure Stratamark remains in continuous contact with your skin (24 hours a day/7 days a week). If you do not use Stratamark daily, the efficacy may be reduced and you may not have the best possible result.

    More

  • 18. What are the side effects of Stratamark?
     

    No side effects have been observed with the proper use of Stratamark. It is not absorbed by the skin, so it will not produce systemic side effects, and it is unlikely to produce local side effects.

    More

  • 19. What if my stretch marks are very old? Will Stratamark still work?
     

    If your stretch marks are old, Stratamark will soften and flatten them. Keep using Stratamark until no further improvement is seen. Note that old stretch marks may require a longer treatment period.

    More

  • 20. Will my sunscreen still work if I apply it on top of Stratamark?
     

    Your sunscreen will still protect your skin against the sun. Make sure Stratamark is the first contact with your skin and apply the sunscreen after Stratamark is dry.

    More

  • 21. Can Stratamark be used in combination with invasive stretch mark therapies?
     

    No. Stratamark is not meant to be used on open wounds or compromised skin. Stratpharma Switzerland has other medical devices such as Stratamed and Stratacel, which can be used on open wounds and compromised skin.

    More

  • 22. Can Stratamark be used in combination with ablative therapies?
     

    No. Stratamark is not meant to be used on open wounds or compromised skin. Stratpharma Switzerland has another medical product, Stratamed, which is specifically designed to be used on compromised skin.

    More

  • 23. How do I store Stratamark?
     

    Store below 30 degrees Celsius (86 degrees Fahrenheit). Do not use after the expiration date. The expiration date is printed on both the tube and box.

    More

  • 24. What are the ingredients?
     

    Polydimethylsiloxanes, siloxanes, alkylmethyl silicones

    More

  • 25. Where can I buy Stratamark?
     

    You can buy Stratamark at your local pharmacy or from your doctor. Stratamark is also available online at www.stratpharma-online.com

    More

  • 26. I cannot find an answer to my question – what now?
     

    If you have any questions about Stratamark you can contact us via the contact form.

    More

  • 1. How long should I use Stratamark to treat stretch marks when I am pregnant?
     

    Stratamark is recommended to be used from the beginning of the second trimester (13 weeks) or at the first sign of stretch marks. Approximately 3 tubes of Stratamark 50g will be required for a full treatment period until your child is born. Treatment should be continued following child birth for a minimum of 60 to 90 days. Stratamark should be applied once daily (or after washing) to remain in contact with the skin 24 hours a day / 7 days a week.

    More

  • 2. How long should I use Stratamark to treat existing stretch marks?
     

    Stratamark should be used for at least 60 to 90 days (24 hours a day/7 days a week). Continued use is recommended until no further improvement is seen. Severe and/or older stretch marks may need longer treatment. Stratamark may also be used in combination with other stretch mark treatments (including laser therapy) with the advice of a physician.

    More

  • 3. How much Stratamark do I need?
     

    Stratamark gel is a unique formulation that requires substantially less product per application than typical moisturizing creams or cosmetic preparations. • One Stratamark 20 g (0.7 oz) tube contains enough gel for approximately one month treatment for women in the late stages of pregnancy. • One Stratamark 50 g (1.75 oz) tube contains enough gel for approximately two months treatment for women in the late stages of pregnancy. In the beginning of pregnancy or after delivery one tube will last longer due to the smaller application area.

    More

  • 4. Where do I apply Stratamark? Are there restrictions?
     

    Stratamark is intended to be used on all areas where stretch marks are present or could appear, mainly on the buttocks, abdomen, thighs, breasts, and back. It can be used on other areas of the body with stretch marks. Stratamark should not be applied on open wounds or compromised skin. Stratamark should not be placed in contact with mucous membranes or the eyes.

    More

  • 5. Will Stratamark still work if I forget to use it one day?
     

    Simply continue using the gel and remember to keep applying it daily to make sure Stratamark remains in continuous contact with your skin (24 hours a day/7 days a week). If you do not use Stratamark daily, the efficacy may be reduced and you may not have the best possible result.

    More

  • 6. Will my sunscreen still work if I apply it on top of Stratamark?
     

    Your sunscreen will still protect your skin against the sun. Make sure Stratamark is the first contact with your skin and apply the sunscreen after Stratamark is dry.

    More

  • 7. Can Stratamark be used in combination with ablative therapies?
     

    No. Stratamark is not meant to be used on open wounds or compromised skin. Stratpharma Switzerland has another medical product, Stratamed, which is specifically designed to be used on compromised skin.

    More

  • 1. Can Stratamark be used during pregnancy and/or while breastfeeding?
     

    Stratamark is not absorbed by the skin so it will not produce systemic side effects, and it is unlikely to produce local side effects. It is suitable to be used during pregnancy and while breastfeeding Stratamark is transparent and odorless. It does not contain alcohol, fragrances or parabens. No side effects have been observed when Stratamark is used as directed.

    More

  • 2. Is Stratamark suitable for children?
     

    Stratamark is not absorbed by the skin so it will not produce systemic side effects, and it is unlikely to produce local side effects. Stratamark is transparent and odorless. It does not contain alcohol, fragrances or parabens.

    No side effects have been observed when Stratamark is used as directed.

    More

  • 3. What if I have sensitive skin?
     

    Stratamark is suitable for people with sensitive skin. Stratamark is completely compatible with human biology. It is not absorbed by the skin, so it will not produce systemic side effects, and it is unlikely to produce local side effects. Stratamark is transparent and odorless. It does not contain alcohol, fragrances or parabens

    More

  • 4. What if I or a child accidentally swallow Stratamark?
     

    Stratamark will not be absorbed into the gastrointestinal tract due its formulation, and it will be excreted without modification.

    More

  • 5. Is Stratamark a cosmetic or moisturizer?
     

    Stratamark is a topical medical device European Class I medical device and is registered with the TGA and listed with the FDA. Unlike cosmetics and moisturizers, Stratamark is a medical product with a therapeutic action for the prevention and treatment of stretch marks. Stratamark is a topical product with clinical proven efficacy.

    More

  • 6. Why is Stratamark better than other creams, gels or oils, used to treat stretch marks?
     

    Stratamark is a topical medical product with an unique gel formulation, specifically developed with a clinical efficacy, for the prevention and treatment of all types of stretch marks resulting from pregnancy, growth spurts, weight gain/loss and body building.

    More

  • 7. Will applying more Stratamark give me better results?
     

    Applying more Stratamark than necessary will not give you better results. Stratamark is not absorbed by the skin, so applying extra gel does not enhance your results.

    More

  • 8. Does Stratamark have an odor?
     

    Stratamark is odorless. It does not contain alcohol, fragrances, or parabens and is therefore suitable for pregnant women, breastfeeding mothers, children and people with sensitive skin.

    More

  • 9. What are the side effects of Stratamark?
     

    No side effects have been observed with the proper use of Stratamark. It is not absorbed by the skin, so it will not produce systemic side effects, and it is unlikely to produce local side effects.

    More

  • 10. What if my stretch marks are very old? Will Stratamark still work?
     

    If your stretch marks are old, Stratamark will soften and flatten them. Keep using Stratamark until no further improvement is seen. Note that old stretch marks may require a longer treatment period.

    More

  • 11. Can Stratamark be used in combination with invasive stretch mark therapies?
     

    No. Stratamark is not meant to be used on open wounds or compromised skin. Stratpharma Switzerland has other medical devices such as Stratamed and Stratacel, which can be used on open wounds and compromised skin.

    More

  • 12. How do I store Stratamark?
     

    Store below 30 degrees Celsius (86 degrees Fahrenheit). Do not use after the expiration date. The expiration date is printed on both the tube and box.

    More

  • 13. What are the ingredients?
     

    Polydimethylsiloxanes, siloxanes, alkylmethyl silicones

    More

  • 1. Are stretch marks detrimental to my health?
     

    Although they are not detrimental to health, they can cause physical symptoms such as itchiness, tenderness and pain. Because of their appearance, they can also significantly affect a person`s self-esteem and self-perception.

    More

  • 2. What are the causes of stretch marks?
     

    Hormonal changes. Stretch marks develop in times of increased glucocorticoid production, for example during puberty, pregnancy, with Cushing's syndrome or with external steroid use. High steroid hormone levels have a catabolic effect on the activity of fibroblasts and decrease the deposition of collagen in the ground substance of the dermal matrix. Clinical publications confirm that hormonal changes are one of the main reasons for stretch mark development. It is a defect in the basic structure of the elastic tissue. This theory was posted after a relationship was found between stretch marks and increased vaginal lacerations at birth. An extracellular matrix defect may also explain why overstretched tissue leads to ruptured collagen fibers and hence stretch marks in some individuals who experience rapid weight change e.g. during pregnancy or when suffering from Cushing’s syndrome. Mechanical stretching can lead to the rupture of the connective tissue framework during pregnancy, growth spurts in adolescence, obesity and rapid increase or decrease in weight.

    More

  • 3. Is there a direct relationship between stretch marks and the level of skin stretching during pregnancy?
     

    According to a study by Chang et al. (2004), the stretching is not the primary cause of stretch marks. Studies found that there is no correlation between the development of stretch marks and weight gain per week. There is also no correlation between the greater percentage increase of abdominal/hip circumference during pregnancy and a greater number of stretch marks.

    More

  • 1. Where can I buy Stratamark?
     

    You can buy Stratamark at your local pharmacy or from your doctor. Stratamark is also available online at www.stratpharma-online.com

    More

  • 1. I cannot find an answer to my question – what now?
     

    If you have any questions about Stratamark you can contact us via the contact form.

    More



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Do you accept these cookies and the processing of personal data involved?

We would like to use cookies to better understand your use of this website.

This enables us to improve your future experience on our website. Detailed information about the use of cookies on this website can be found at the bottom of the website in our 

Do you accept these cookies and the processing of personal data involved?

Privacy & Cookie Policy


This website (hereinafter the “Website“) is provided by Stratpharma AG (hereinafter “us” or “we”). Further information about Stratpharma AG:

Stratpharma AG
Aeschenvorstadt 57
CH-4051 Basel
Switzerland
Email: personaldata@stratpharma.com
Phone: +41 61 691 12 80


Handling of personal data

In the following we wish to provide you with information on how we handle your personal data when you use our Website. Unless otherwise indicated in the following sections, the legal basis for the handling of your personal data results from the fact that such handling is required to make available the functionalities of the Website requested by you (Art. 6(1)(b) General Data Protection Regulation).

A. Using our Website

1. Accessing our Website

When you access our Website, your browser will transfer certain data to our web server. This is done for technical reasons and required to make available to you the requested information. To facilitate your access to the Website, the following data are collected, briefly stored and used:
• IP address
• Date and time of access
• Time zone
• Content of request (specific site)
• Status of access/HTTP status code
• Transferred volume of data
• Website requesting access
• Browser, language settings, version of browser software operating system and surface

Moreover, to protect our legitimate interests, we will store such data for a limited period of time in order to be able to initiate a tracking of personal data in the event of actual or attempted unauthorized access to our servers (Art. 6(1)(f) General Data Protection Regulation).

2. Setting of cookies

1. What are cookies?

This Website uses so-called “cookies”. Cookies are small text files that are stored in the memory of your device via your browser. They store certain information (e.g. your preferred language or site settings) which your browser may (depending on the lifespan of the cookie) retransmit to us upon your next visit to our Website.

2. What cookies do we use?

We differentiate between two categories of cookies: (1) functional cookies, without which the functionality of our Website would be reduced, and (2) optional cookies used for website analysis and marketing purposes. The following tables contain a detailed description of the cookies we use:

FUNCTIONAL

These cookies are required for basic site functionality and are therefore always enabled. These include cookies that allow you to be remembered as you explore the site within a single session or, if you request, from session to session. They help make the shopping cart and checkout process possible as well as assist in security issues and conforming to regulations.

PERFORMANCE

These cookies allow us to improve the site’s functionality by tracking usage on this website. In some cases these cookies improve the speed with which we can process your request, allow us to remember site preferences you’ve selected. De-selecting these cookies may result in poorly-tailored recommendations and slow site performance.

SOCIAL MEDIA AND ADVERTISING

Social media cookies offer the possibility to connect you to your social networks and share content from our website through social media. Advertising cookies (of third parties) collect information to help better tailor advertising to your interests, both within and beyond Stratpharma websites. In some cases, these cookies involve the processing of your personal data. For more information about this processing of personal data, check our Privacy & Cookie Policy. De-selecting these cookies may result in seeing advertising that is not as relevant to you or you not being able to link effectively with Facebook, Twitter, or other social networks and/or not allowing you to share content on social media.

3. Subject to your consent

We only use optional cookies if we have obtained your prior consent (Art. 6(1)(a) General Data Protection Regulation). Upon your first access to our Website, a banner will appear, asking you to give us your consent to the setting of optional cookies. If your consent is given, we will place a cookie on your computer and the banner will not appear again as long as the cookie is active. After expiration of the cookie’s lifespan, or if you actively delete the cookie, the banner will reappear upon your next visit to our Website and again ask for your consent.

4. How to prevent the setting of cookies

You may use our Website without any cookies being set. In your browser, you can at any time configure or completely deactivate the use of cookies. This may, however, lead to a restriction of the functions or have adverse effects on the user-friendliness of our Website. You may at any time object to the setting of optional cookies by using the respective objection option indicated above.

3. Website Analysis

Google Analytics
On our Website we use Google Analytics, a web analysis service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”).

Google will analyze your use of our Website on our behalf. To this purpose we use, among others, the cookies described in more detail in the above table. The information collected by Google in connection with your use of our Website (e.g. the referring URL, our webpages visited by you, your browser type, your language settings, your operating system, your screen resolution) will be transmitted to a server of Google in the USA, where it will be stored and analyzed. The respective results will then be made available to us in anonymized form. Your usage data will not be connected to your full IP address during this process. We have activated on our Website the IP anonymizing function offered by Google, which will delete the last 8 digits (type IPv4) or the last 80 bits (type IPv6) of your IP address. Moreover, Google is certified under the EU-US Privacy Shield, which ensures that an adequate level of data protection is maintained with respect to the processing of data by Google in the US.

You may revoke your consent to the use of web analysis at any time, either by downloading and installing the provided Google Browser Plugin or by administrating your consents above, in which case an opt-out cookie will be placed. Both options will prevent the application of web analysis only as long as you use the browser on which you installed the plugin and do not delete the opt-out cookie.

Further information on Google Analytics is available in the Google Analytics Terms of Use, the Privacy and Data Protection Guidelines of Google Analytics and in the Google Privacy Policy.

4. Use of contact forms

You can contact us directly via the contact forms available on our Website. In particular, you may provide us with the following information:
• Name, surname and title
• Address
• Country
• Contact data (e.g. e-mail address, phone number)
• Message
• Credit Card information


We collect, process and use the information provided by you via the contact forms exclusively for the processing of your specific request.

5. Subscription to our newsletter

On our Website, you may subscribe to receive our newsletter. Based on your prior consent, we will collect and use the email address you indicate for providing you with the newsletter (Art. 6(1)(a) General Data Protection Regulation).
If you wish to receive a customized newsletter, you may, on a voluntary basis, provide us with the following additional information:
• Name and surname
• Title
• Media, Department
• City, Country
• Language
• Subject(s) of interest


For subscription to our newsletter we use the so-called double opt-in procedure. After you have subscribed to the newsletter on our Website, we will send you a message to the indicated email address asking for your confirmation. If you do not confirm your subscription, your subscription will automatically be deleted. In order to prevent any misuse of your personal data, we will log your subscription and confirmation, filing the IP address you use when subscribing, the time of your subscription and confirmation, the messages sent by us regarding your subscription, and the wording of your subscription and confirmation. You may at any time with future effect revoke your consent to receive our newsletter. To declare that you wish to unsubscribe, you may use the respective link included in all newsletters, or refer to the contacts indicated below.

6. External services or content on our Website

We include third-party services and/or content on our Website. When you use such third-party services or when third-party content is displayed, communication data are exchanged between you and the respective provider for technical reasons.
The respective provider of the services or content may also process your data for own additional purposes. To the best of our knowledge, we have configured the services and content of providers known to process data for own purposes in such a way that either any communication for other purposes than to present their services or content on our Website is blocked, or communication only takes place once you have actively opted to use the respective service. However, since we have no control over data collected and processed by third parties, we are not in a position to provide binding information regarding the scope and purpose of such processing of your data. For further information regarding the scope and purpose of such collection and processing of your data, please consult the privacy statements of the providers whose services and/or content we include and who are responsible for the protection of your data in this context:

• YouTube (videos)
• Google Maps


7. Information on side effects and quality complaints

This Website is not intended or designed for communications regarding side effects, lack of therapeutic effect, medication errors, grey market products/counterfeit medicine, incorrect or off-label use, quality complaints and/or other issues regarding the safeness or quality of Stratpharma products. If you wish to report side effects or make a quality complaint, please contact your health care professional (e.g. physician or pharmacist), your local health authority, or use our contact details above.

If you nevertheless report to us undesirable side effects or other issues regarding the safeness or quality of Stratpharma products, we will be legally bound to deal with your communication and may have to contact you for clarification purposes. Subsequently, we may have to notify the competent health authorities of the issues reported by you. In this context, your information will be forwarded in pseudonymized form, i.e. no information by which you may be directly identified will be passed on. We may also have to forward these pseudonymized notifications to our affiliates and distribution partners, to the extent these are likewise obliged to notify their respectively competent health authorities.

8. Use of Publication Order

On our Website, you may order/subscribe to our publications. Based on your prior consent, we will collect and use the address details you indicate for providing you with the publication:
• Surname
• Address (Street, Post code, Town or City, State/Province, Country)
• E-mail adress
• Phone number


You are welcome to provide us with the following optional information:
• Title
• First name
• Company
• Department


9. User Surveys

Participation in the user surveys conducted from time to time on our website is voluntary. We use functional cookies to carry out the user surveys. The technical information recorded by the user survey is the same information that is recorded when users visit the website (see above). Your responses submitted during the user survey will not be linked to your personal data such as your IP address.

B. Transfer of data for commissioned processing

For the processing of your data we will to some extent use specialized service contractors. Such service contractors are carefully selected and regularly monitored by us. Based on respective data processor agreements, they will only process personal data upon our instruction and strictly in accordance with our directives.

C. Processing of data outside the EU / the EEA

Your data will in part also be processed in countries outside the European Union (“EU”) or the European Economic Area (“EEA”), which may have a lower data protection level than European countries. In such cases, we will ensure that a sufficient level of protection is provided for your data, e.g. by concluding specific agreements with our contractual partners (copy available on request), or we will ask for your explicit consent to such processing.

2. Information regarding your rights

The following rights are in general available to you according to applicable data privacy laws: • Right of information about your personal data stored by us; • Right to request the correction, deletion or restricted processing of your personal data; • Right to object to a processing for reasons of our own legitimate interest, public interest, or profiling, unless we are able to proof that compelling, warranted reasons superseding your interests, rights and freedom exist, or that such processing is done for purposes of the assertion, exercise or defense of legal claims; • Right to data portability; • Right to file a complaint with a data protection authority; • You may at any time with future effect revoke your consent to the collection, processing and use of your personal data. For further information please refer to the chapters above describing the processing of data based on your consent.

If you wish to exercise your rights, please address your request to the contact form or to our office indicated below.

3. Contact

For any questions you may have with respect to data privacy, please use the provided contact form or contact our company at the following address:

Stratpharma AG
Aeschenvorstadt 57
CH-4051 Basel
Switzerland
Email: personaldata@stratpharma.com
Phone: +41 61 691 12 80


4. Amendment of Privacy & Cookie Policy

We may update our Privacy & Cookie Policy from time to time. Updates of our Privacy & Cookie Policy will be published on our Website. Any amendments become effective upon publication on our Website. We therefore recommend that you regularly visit the site to keep yourself informed on possible updates.

Last updated: October, 2018

Privacy & Cookie Policy


This website (hereinafter the “Website“) is provided by Stratpharma AG (hereinafter “us” or “we”). Further information about Stratpharma AG:

Stratpharma AG
Aeschenvorstadt 57
CH-4051 Basel
Switzerland
Email: personaldata@stratpharma.com
Phone: +41 61 691 12 80


Handling of personal data

In the following we wish to provide you with information on how we handle your personal data when you use our Website. Unless otherwise indicated in the following sections, the legal basis for the handling of your personal data results from the fact that such handling is required to make available the functionalities of the Website requested by you (Art. 6(1)(b) General Data Protection Regulation).

A. Using our Website

1. Accessing our Website

When you access our Website, your browser will transfer certain data to our web server. This is done for technical reasons and required to make available to you the requested information. To facilitate your access to the Website, the following data are collected, briefly stored and used:
• IP address
• Date and time of access
• Time zone
• Content of request (specific site)
• Status of access/HTTP status code
• Transferred volume of data
• Website requesting access
• Browser, language settings, version of browser software operating system and surface

Moreover, to protect our legitimate interests, we will store such data for a limited period of time in order to be able to initiate a tracking of personal data in the event of actual or attempted unauthorized access to our servers (Art. 6(1)(f) General Data Protection Regulation).

2. Setting of cookies

1. What are cookies?

This Website uses so-called “cookies”. Cookies are small text files that are stored in the memory of your device via your browser. They store certain information (e.g. your preferred language or site settings) which your browser may (depending on the lifespan of the cookie) retransmit to us upon your next visit to our Website.

2. What cookies do we use?

We differentiate between two categories of cookies: (1) functional cookies, without which the functionality of our Website would be reduced, and (2) optional cookies used for website analysis and marketing purposes. The following tables contain a detailed description of the cookies we use:

FUNCTIONAL

These cookies are required for basic site functionality and are therefore always enabled. These include cookies that allow you to be remembered as you explore the site within a single session or, if you request, from session to session. They help make the shopping cart and checkout process possible as well as assist in security issues and conforming to regulations.

PERFORMANCE

These cookies allow us to improve the site’s functionality by tracking usage on this website. In some cases these cookies improve the speed with which we can process your request, allow us to remember site preferences you’ve selected. De-selecting these cookies may result in poorly-tailored recommendations and slow site performance.

SOCIAL MEDIA AND ADVERTISING

Social media cookies offer the possibility to connect you to your social networks and share content from our website through social media. Advertising cookies (of third parties) collect information to help better tailor advertising to your interests, both within and beyond Stratpharma websites. In some cases, these cookies involve the processing of your personal data. For more information about this processing of personal data, check our Privacy & Cookie Policy. De-selecting these cookies may result in seeing advertising that is not as relevant to you or you not being able to link effectively with Facebook, Twitter, or other social networks and/or not allowing you to share content on social media.

3. Subject to your consent

We only use optional cookies if we have obtained your prior consent (Art. 6(1)(a) General Data Protection Regulation). Upon your first access to our Website, a banner will appear, asking you to give us your consent to the setting of optional cookies. If your consent is given, we will place a cookie on your computer and the banner will not appear again as long as the cookie is active. After expiration of the cookie’s lifespan, or if you actively delete the cookie, the banner will reappear upon your next visit to our Website and again ask for your consent.

4. How to prevent the setting of cookies

You may use our Website without any cookies being set. In your browser, you can at any time configure or completely deactivate the use of cookies. This may, however, lead to a restriction of the functions or have adverse effects on the user-friendliness of our Website. You may at any time object to the setting of optional cookies by using the respective objection option indicated above.

3. Website Analysis

Google Analytics
On our Website we use Google Analytics, a web analysis service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”).

Google will analyze your use of our Website on our behalf. To this purpose we use, among others, the cookies described in more detail in the above table. The information collected by Google in connection with your use of our Website (e.g. the referring URL, our webpages visited by you, your browser type, your language settings, your operating system, your screen resolution) will be transmitted to a server of Google in the USA, where it will be stored and analyzed. The respective results will then be made available to us in anonymized form. Your usage data will not be connected to your full IP address during this process. We have activated on our Website the IP anonymizing function offered by Google, which will delete the last 8 digits (type IPv4) or the last 80 bits (type IPv6) of your IP address. Moreover, Google is certified under the EU-US Privacy Shield, which ensures that an adequate level of data protection is maintained with respect to the processing of data by Google in the US.

You may revoke your consent to the use of web analysis at any time, either by downloading and installing the provided Google Browser Plugin or by administrating your consents above, in which case an opt-out cookie will be placed. Both options will prevent the application of web analysis only as long as you use the browser on which you installed the plugin and do not delete the opt-out cookie.

Further information on Google Analytics is available in the Google Analytics Terms of Use, the Privacy and Data Protection Guidelines of Google Analytics and in the Google Privacy Policy.

4. Use of contact forms

You can contact us directly via the contact forms available on our Website. In particular, you may provide us with the following information:
• Name, surname and title
• Address
• Country
• Contact data (e.g. e-mail address, phone number)
• Message
• Credit Card information


We collect, process and use the information provided by you via the contact forms exclusively for the processing of your specific request.

5. Subscription to our newsletter

On our Website, you may subscribe to receive our newsletter. Based on your prior consent, we will collect and use the email address you indicate for providing you with the newsletter (Art. 6(1)(a) General Data Protection Regulation).
If you wish to receive a customized newsletter, you may, on a voluntary basis, provide us with the following additional information:
• Name and surname
• Title
• Media, Department
• City, Country
• Language
• Subject(s) of interest


For subscription to our newsletter we use the so-called double opt-in procedure. After you have subscribed to the newsletter on our Website, we will send you a message to the indicated email address asking for your confirmation. If you do not confirm your subscription, your subscription will automatically be deleted. In order to prevent any misuse of your personal data, we will log your subscription and confirmation, filing the IP address you use when subscribing, the time of your subscription and confirmation, the messages sent by us regarding your subscription, and the wording of your subscription and confirmation. You may at any time with future effect revoke your consent to receive our newsletter. To declare that you wish to unsubscribe, you may use the respective link included in all newsletters, or refer to the contacts indicated below.

6. External services or content on our Website

We include third-party services and/or content on our Website. When you use such third-party services or when third-party content is displayed, communication data are exchanged between you and the respective provider for technical reasons.
The respective provider of the services or content may also process your data for own additional purposes. To the best of our knowledge, we have configured the services and content of providers known to process data for own purposes in such a way that either any communication for other purposes than to present their services or content on our Website is blocked, or communication only takes place once you have actively opted to use the respective service. However, since we have no control over data collected and processed by third parties, we are not in a position to provide binding information regarding the scope and purpose of such processing of your data. For further information regarding the scope and purpose of such collection and processing of your data, please consult the privacy statements of the providers whose services and/or content we include and who are responsible for the protection of your data in this context:

• YouTube (videos)
• Google Maps


7. Information on side effects and quality complaints

This Website is not intended or designed for communications regarding side effects, lack of therapeutic effect, medication errors, grey market products/counterfeit medicine, incorrect or off-label use, quality complaints and/or other issues regarding the safeness or quality of Stratpharma products. If you wish to report side effects or make a quality complaint, please contact your health care professional (e.g. physician or pharmacist), your local health authority, or use our contact details above.

If you nevertheless report to us undesirable side effects or other issues regarding the safeness or quality of Stratpharma products, we will be legally bound to deal with your communication and may have to contact you for clarification purposes. Subsequently, we may have to notify the competent health authorities of the issues reported by you. In this context, your information will be forwarded in pseudonymized form, i.e. no information by which you may be directly identified will be passed on. We may also have to forward these pseudonymized notifications to our affiliates and distribution partners, to the extent these are likewise obliged to notify their respectively competent health authorities.

8. Use of Publication Order

On our Website, you may order/subscribe to our publications. Based on your prior consent, we will collect and use the address details you indicate for providing you with the publication:
• Surname
• Address (Street, Post code, Town or City, State/Province, Country)
• E-mail adress
• Phone number


You are welcome to provide us with the following optional information:
• Title
• First name
• Company
• Department


9. User Surveys

Participation in the user surveys conducted from time to time on our website is voluntary. We use functional cookies to carry out the user surveys. The technical information recorded by the user survey is the same information that is recorded when users visit the website (see above). Your responses submitted during the user survey will not be linked to your personal data such as your IP address.

B. Transfer of data for commissioned processing

For the processing of your data we will to some extent use specialized service contractors. Such service contractors are carefully selected and regularly monitored by us. Based on respective data processor agreements, they will only process personal data upon our instruction and strictly in accordance with our directives.

C. Processing of data outside the EU / the EEA

Your data will in part also be processed in countries outside the European Union (“EU”) or the European Economic Area (“EEA”), which may have a lower data protection level than European countries. In such cases, we will ensure that a sufficient level of protection is provided for your data, e.g. by concluding specific agreements with our contractual partners (copy available on request), or we will ask for your explicit consent to such processing.

2. Information regarding your rights

The following rights are in general available to you according to applicable data privacy laws: • Right of information about your personal data stored by us; • Right to request the correction, deletion or restricted processing of your personal data; • Right to object to a processing for reasons of our own legitimate interest, public interest, or profiling, unless we are able to proof that compelling, warranted reasons superseding your interests, rights and freedom exist, or that such processing is done for purposes of the assertion, exercise or defense of legal claims; • Right to data portability; • Right to file a complaint with a data protection authority; • You may at any time with future effect revoke your consent to the collection, processing and use of your personal data. For further information please refer to the chapters above describing the processing of data based on your consent.

If you wish to exercise your rights, please address your request to the contact form or to our office indicated below.

3. Contact

For any questions you may have with respect to data privacy, please use the provided contact form or contact our company at the following address:

Stratpharma AG
Aeschenvorstadt 57
CH-4051 Basel
Switzerland
Email: personaldata@stratpharma.com
Phone: +41 61 691 12 80


4. Amendment of Privacy & Cookie Policy

We may update our Privacy & Cookie Policy from time to time. Updates of our Privacy & Cookie Policy will be published on our Website. Any amendments become effective upon publication on our Website. We therefore recommend that you regularly visit the site to keep yourself informed on possible updates.

Last updated: October, 2018